AI Voice Agents That Handle Reception, Sales & Scheduling

LUMENA automates calls, bookings, reminders, and follow-ups so you can focus on what matters.

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No-Code Workflow Automation
Build AI-Powered Workflows — Without Writing a Single Line of Code
LUMENA’s drag-and-drop automation builder lets you create powerful workflows — no developer required.
LUMENA's Solutions
AI Phone Receptionist

Never miss a call again. LUMENA’s AI Receptionist handles inbound calls with natural human-like voices — answering FAQs, booking appointments, and capturing leads around the clock.

  • Fluent in 100+ languages
  • Live appointment booking
  • Call routing to human agents (optional fallback)
  • SMS messages triggered by time or events
  • Appointment confirmations & cancellations
  • Feedback or review collection
Smart Outbound Sales Agents

AI voice agents that do cold calls, qualify leads, and book discovery calls — automatically and at scale.

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Workflow Automation

Build advanced automations across phone, forms, calendars, and CRMs — all from a drag-and-drop visual builder.

  • Drag-and-drop workflow builder
  • 250+ integrations
  • Conditional logic, filters, delays, and branches
Knowledgebase

Build your knowledgebase using websites, documents, PDF's, and more. Assign your AI agents to these knoweldge bases and watch the magic happen.

Industries We Serve

Built for Your Business. Tailored to Your Industry.

From missed calls to messy follow-ups — LUMENA fixes it with AI. See how we help your industry book more, close faster, and scale smarter.
Real Estate Agencies

The Problem:
Agents are constantly on the move. Missed calls = missed commissions. Manual lead follow-up is slow and inconsistent.

How LUMENA Helps:
1. AI answers calls 24/7 and qualifies potential buyers or renters.
2. Schedules viewings directly into agents’ calendars.
3. Follows up with leads from listing sites.
4. Sends appointment reminders and gathers interest post-visit.

Impact:
Save 5+ hours/week per agent. Boost viewing bookings by up to 35%.

E-Commerce Stores

The Problem:
High abandoned cart rates. Customer support overwhelmed with repetitive questions. Lost revenue due to slow follow-up.

How LUMENA Helps:
1. AI agents follow up on abandoned checkouts via call or WhatsApp.
2. Answer FAQs about shipping, delivery time, or payment methods.
3. Automate order status calls, confirmations, and return requests.
4. Convert browsers into buyers with human-like outbound calls.

Impact:
Recover up to 20% of lost sales. Reduce support load by 50%.

Dental & Beauty Clinics

The Problem:
Receptionists are overwhelmed. No-shows and late cancellations eat up time and revenue.

How LUMENA Helps:
1. AI handles all inbound appointment calls instantly.
2. Sends automated reminders and confirmations via SMS or voice.
3. Reschedules missed appointments automatically.
4. Collects post-visit feedback with a single follow-up call.

Impact:
Cut no-shows by 40%. Free up staff for in-clinic service.

Healthcare & Wellness Centers

The Problem:
Call volumes are too high for front-desk staff. Patients are left on hold or unanswered. Manual bookings are error-prone.

How LUMENA Helps:
1. AI answers patient inquiries instantly — day or night.
2. Books, reschedules, and cancels appointments in real time.
3. Supports Arabic, English, and French fluently.
4. Routes urgent cases to on-call staff or doctors.

Impact:
Handle 3x more calls with zero wait times. Improve patient experience.

Law Firms & Consultancies

The Problem:
You can’t afford distractions during case prep. Yet missed calls = missed clients. Manually qualifying leads drains time.

How LUMENA Helps:
1. AI handles client intake calls and gathers key case details.
2. Schedules consultations automatically.
3. Differentiates between new clients, follow-ups, and urgent calls.
4. Provides 24/7 availability for sensitive or time-critical inquiries.

Impact:
Win more clients while staying billable. 60% faster lead conversion.

Salons & Spas

The Problem:
Stylists can’t answer calls while working. Manual booking = double bookings and lost clients.

How LUMENA Helps:
1. AI books appointments based on real-time stylist availability.
2. Handles walk-in overflow and reschedules no-shows.
3. Supports WhatsApp booking automation + voice calling.
4. Sends follow-ups to boost repeat bookings or sell packages.

Impact:
Eliminate 90% of missed calls. Increase monthly bookings by up to 25%.

Coaches, Creators & Consultants

The Problem:
Lead gen and booking take too much time. Lost opportunities from DMs or email delays.

How LUMENA Helps:
1. AI handles all inbound questions, books discovery calls, and qualifies leads.
2. Follows up with prospects across channels (voice + WhatsApp).
3. Integrates with landing pages, funnels, and Calendly-type tools.
4. Works 24/7 so you don’t have to.

Impact:
Convert more leads while staying in your zone of genius.

Other Businesses We Serve

From local shops to global services — LUMENA works for you.

The Problem:
Not every business fits into one box — but most face the same challenges: missed calls, slow follow-ups, admin overload, and inconsistent client experiences.

How LUMENA Helps:
1. AI picks up every call instantly — no matter the hour.
2. Schedules bookings, appointments, demos, and consultations on autopilot.
3. Sends automated reminders and confirmations via SMS and voice.
4. Follows up with inquiries, collects feedback, and re-engages leads.
5. Works across industries — gyms, co-working spaces, tutors, wellness brands, travel services, event organizers, and more.

Multilingual. Always on. Fully integrated.
No matter your niche, LUMENA helps you operate smarter — not harder.

Frequently Asked Questions

Everything you need to know about LUMENA’s AI call agents, automations, and integrations.

How does the AI phone receptionist actually work?

Our AI receptionist answers calls in real time using natural-sounding voice technology. It can greet customers, answer FAQs, book appointments directly into your calendar, collect information, and route calls — all without human intervention. It works 24/7 and supports over 100 languages.

What if the AI doesn't understand a caller or question?

No worries — you can define fallback flows. If the AI gets confused or a caller requests a human, the system can escalate the call to your team, send an SMS follow-up, or collect a voicemail for review. You stay in control.

Is it difficult to set up automations or call flows?

Not at all. LUMENA comes with a drag‑and‑drop no-code builder. You don’t need to know how to code or hire a developer. Just connect your tools (like Google Calendar or HubSpot), choose your triggers and actions, and you’re good to go.

What tools and platforms does LUMENA integrate with?

LUMENA integrates with 250+ platforms including GoHighLevel, HubSpot, Zoho, Cal.com, Google/Apple Calendar, Airtable, WhatsApp, and more. You can sync CRMs, update forms, book appointments, and trigger voice/SMS flows with ease.

Can I use LUMENA if I’m a small business or solo operator?

Absolutely. LUMENA is built for businesses of all sizes — from solo professionals to large teams. Whether you’re a dentist, salon owner, real estate agent, or coach, LUMENA can help you save time, serve customers faster, and never miss a call again.

Let’s Automate Your Business — Together

Book a free strategy call to see how LUMENA can boost your revenue, reduce missed calls, and free up your time.

Book a Free Call
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