Pricing
Pick the Plan That Fits Your Call Volume
Answer every call in under 2 seconds, book appointments automatically, and run follow-ups 24/7.
Done-for-you setup available.
Essential
For small teams who want Lumena live fast with guided setup.
/month
Never miss a call (Lumena answers 100%, even after-hours)
Answer in under 2 seconds, 24/7
2,000 minutes | 500 chat credits
2 AI assistants | Primary language only
1 outbound campaign | 2 calls in parallel
Self-service setup with templates
Complete
Most Popular
Done-for-you setup for growing businesses that need it working perfectly.
/month
Everything in Essential
Done-for-you onboarding (scripts + call flow + booking rules)
5,000 minutes | 1,500 chat credits
5 AI assistants | 5 outbound campaigns | 100+ languages
50 calls in parallel | 2 cloned voices | 3 knowledgebases
Automation platform + flow builder + prompt editor
Monthly optimization + priority support
Done-For-You Setup Fee: $997 one-time
Unlimited
For high-volume and multi-location businesses that need white-glove support.
/month
Everything in Complete
1,000 calls simultaneously
15,000 minutes | 5,000 chat credits
Unlimited AI assistants | Unlimited outbound campaigns | 100+ languages
Unlimited cloned voices
Unlimited no-code runs + knowledgebases
Unlimited phone numbers
24/7 WhatsApp & Call support
White-glove onboarding
Done-For-You Setup Fee: $2,497 one-time
Essential
For small teams who want Lumena live fast with guided setup.
/month
Never miss a call (Lumena answers 100%, even after-hours)
Answer in under 2 seconds, 24/7
2,000 minutes | 500 chat credits
2 AI assistants | Primary language only
1 outbound campaign | 2 calls in parallel
Self-service setup with templates
Complete
Most Popular
Done-for-you setup for growing businesses that need it working perfectly.
/month
Everything in Essential
Done-for-you onboarding (scripts + call flow + booking rules)
5,000 minutes | 1,500 chat credits
5 AI assistants | 5 outbound campaigns | 100+ languages
50 calls in parallel | 2 cloned voices | 3 knowledgebases
Automation platform + flow builder + prompt editor
Monthly optimization + priority support
Done-For-You Setup Fee: $997 one-time
Unlimited
For high-volume and multi-location businesses that need white-glove support.
/month
Everything in Complete
1,000 calls simultaneously
15,000 minutes | 5,000 chat credits
Unlimited AI assistants | Unlimited outbound campaigns | 100+ languages
Unlimited cloned voices
Unlimited no-code runs + knowledgebases
Unlimited phone numbers
24/7 WhatsApp & Call support
White-glove onboarding
Done-For-You Setup Fee: $2,497 one-time
Essential
For small teams who want Lumena live fast with guided setup.
/month
Never miss a call (Lumena answers 100%, even after-hours)
Answer in under 2 seconds, 24/7
2,000 minutes | 500 chat credits
2 AI assistants | Primary language only
1 outbound campaign | 2 calls in parallel
Self-service setup with templates
Complete
Most Popular
Done-for-you setup for growing businesses that need it working perfectly.
/month
Everything in Essential
Done-for-you onboarding (scripts + call flow + booking rules)
5,000 minutes | 1,500 chat credits
5 AI assistants | 5 outbound campaigns | 100+ languages
50 calls in parallel | 2 cloned voices | 3 knowledgebases
Automation platform + flow builder + prompt editor
Monthly optimization + priority support
Done-For-You Setup Fee: $997 one-time
Unlimited
For high-volume and multi-location businesses that need white-glove support.
/month
Everything in Complete
1,000 calls simultaneously
15,000 minutes | 5,000 chat credits
Unlimited AI assistants | Unlimited outbound campaigns | 100+ languages
Unlimited cloned voices
Unlimited no-code runs + knowledgebases
Unlimited phone numbers
24/7 WhatsApp & Call support
White-glove onboarding
Done-For-You Setup Fee: $2,497 one-time
Essential
$797
per month
Complete
$1,497
per month
Unlimited
$3,397
per month
Pricing
Monthly Price
$797
$1,497
$3,397
One-time Setup Fee
$0
$997
$2,497
Price Lock
What You Get
Missed Call Rate
Reduce to <10%
Reduce to <5%
Reduce to <2%
Answer Speed
Under 2 seconds
Under 2 seconds
Under 2 seconds
Availability
24/7
24/7
24/7
Secondary Languages
Primary Only
Primary & Secondary
Primary & Secondary
Who Does Setup
You
We do it (24-48 hours)
We do it (priority setup)
Ongoing Optimization
Monthly
Monthly + quarterly strategy
Minutes & Capacity
Included Minutes
2,000
5,000
15,000
Included Chat Credits
500
1,500
5,000
Overage Rate (min)
$0.14
$0.12
$0.09
Overage Rate (credits)
$2.00/100
$1.50/100
$1.20/100
Parallel Calls
2
50
1,000
AI Assistants
AI Voice Agents
2
5
Unlimited
Outbound Campaigns
1
5
Unlimited
Cloned Voices
2
Unlimited
Knowledgebases
1
4
Unlimited
Custom Mid-Call Tools
3
Unlimited
Phone Numbers
1
3
Unlimited
Automation
Appointment Booking
Appointment Reminders
No-Show Reduction
Flow Builder
Automation Platform
1,000 no-code platform runs monthly
50,000 no-code platform runs monthly
Unlimited no-code platform runs monthly
Custom Integrations
Setup & Service
Setup Type
Self-service
Done-for-you
White-glove
AI Script Writing
Templates provided
Done-for-you
Done-for-you
Training & Onboarding
1-hour call
2-hour strategy call
Custom onboarding
Support
Support Channels
Email + Chat
Priority + Phone
Account Manager
Monthly Check-ins
Optimization call
Executive review
Advanced Features
Custom Dashboard
API Access
White-Label Options
Pricing
Monthly Price
$797
One-time Setup Fee
$0
$997
$2,497
Price Lock
What You Get
Missed Call Rate
Reduce to <10%
Answer Speed
Under 2 seconds
Availability
24/7
Secondary Languages
Primary Only
Who Does Setup
You
Ongoing Optimization
Minutes & Capacity
Included Minutes
2,000
Included Chat Credits
500
Overage Rate (min)
$0.14
Overage Rate (credits)
$2.00/100
$1.50/100
$1.20/100
Parallel Calls
2
50
1,000
AI Assistants
AI Voice Agents
2
5
Unlimited
Outbound Campaigns
1
Cloned Voices
Knowledgebases
1
Custom Mid-Call Tools
3
Unlimited
Phone Numbers
1
3
Unlimited
Automation
Appointment Booking
Appointment Reminders
No-Show Reduction
Flow Builder
Automation Platform
1,000 no-code platform runs monthly
Custom Integrations
Setup & Service
Setup Type
Self-service
Done-for-you
White-glove
AI Script Writing
Templates provided
Done-for-you
Done-for-you
Training & Onboarding
1-hour call
2-hour strategy call
Custom onboarding
Support
Support Channels
Email + Chat
Priority + Phone
Account Manager
Monthly Check-ins
Optimization call
Executive review
Advanced Features
Custom Dashboard
API Access
White-Label Options
Frequently asked questions.
Have more questions or need help?
You'll be charged the overage rate for your plan: - Essentials: $0.18/min - Complete: $0.15/min - Unlimited: $0.12/min
Yes, anytime. Upgrades take effect immediately. Downgrades take effect at your next billing cycle. If you upgrade from Essentials to Complete, we'll handle the done-for-you setup within 24 hours.
For Complete & Unlimited plans, we handle everything: - Write your AI scripts for all scenarios - Integrate with your apps - Clone your voice (or select best voice) - Build your knowledgebase from your documents - Set up appointment reminders - Configure no-show reduction workflows - Set up WhatsApp automation - Build 3 custom mid-call tools - Train you and your team You invest ~90 minutes total (intake call + approval). We do the rest.
- Essentials: 20 parallel calls - Complete: 100 parallel calls - Unlimited: 1,000+ parallel calls This means if 100 patients call at the exact same time (Complete plan), all 100 get answered in under 2 seconds. No busy signals. No voicemail.
Most practices see immediate impact: - Within 48 hours: System is live and answering calls - Week 1: Missed call rate drops from 30-35% to under 5% - Week 2-4: Start seeing appointments booked after-hours - Month 1: Full data available showing exact ROI Your dashboard tracks everything in real-time: calls handled, appointments booked, missed call rate, and estimated revenue captured.
Frequently asked questions.
Have more questions or need help?
You'll be charged the overage rate for your plan: - Essentials: $0.18/min - Complete: $0.15/min - Unlimited: $0.12/min
Yes, anytime. Upgrades take effect immediately. Downgrades take effect at your next billing cycle. If you upgrade from Essentials to Complete, we'll handle the done-for-you setup within 24 hours.
For Complete & Unlimited plans, we handle everything: - Write your AI scripts for all scenarios - Integrate with your apps - Clone your voice (or select best voice) - Build your knowledgebase from your documents - Set up appointment reminders - Configure no-show reduction workflows - Set up WhatsApp automation - Build 3 custom mid-call tools - Train you and your team You invest ~90 minutes total (intake call + approval). We do the rest.
- Essentials: 20 parallel calls - Complete: 100 parallel calls - Unlimited: 1,000+ parallel calls This means if 100 patients call at the exact same time (Complete plan), all 100 get answered in under 2 seconds. No busy signals. No voicemail.
Most practices see immediate impact: - Within 48 hours: System is live and answering calls - Week 1: Missed call rate drops from 30-35% to under 5% - Week 2-4: Start seeing appointments booked after-hours - Month 1: Full data available showing exact ROI Your dashboard tracks everything in real-time: calls handled, appointments booked, missed call rate, and estimated revenue captured.
Frequently asked questions.
Have more questions or need help?
You'll be charged the overage rate for your plan: - Essentials: $0.18/min - Complete: $0.15/min - Unlimited: $0.12/min
Yes, anytime. Upgrades take effect immediately. Downgrades take effect at your next billing cycle. If you upgrade from Essentials to Complete, we'll handle the done-for-you setup within 24 hours.
For Complete & Unlimited plans, we handle everything: - Write your AI scripts for all scenarios - Integrate with your apps - Clone your voice (or select best voice) - Build your knowledgebase from your documents - Set up appointment reminders - Configure no-show reduction workflows - Set up WhatsApp automation - Build 3 custom mid-call tools - Train you and your team You invest ~90 minutes total (intake call + approval). We do the rest.
- Essentials: 20 parallel calls - Complete: 100 parallel calls - Unlimited: 1,000+ parallel calls This means if 100 patients call at the exact same time (Complete plan), all 100 get answered in under 2 seconds. No busy signals. No voicemail.
Most practices see immediate impact: - Within 48 hours: System is live and answering calls - Week 1: Missed call rate drops from 30-35% to under 5% - Week 2-4: Start seeing appointments booked after-hours - Month 1: Full data available showing exact ROI Your dashboard tracks everything in real-time: calls handled, appointments booked, missed call rate, and estimated revenue captured.
Stop Losing Customers To Missed Calls.
See Lumena live